Privacy Policy

Privacy Policy – SuirflowAI

Effective Date: January 25, 2026

SuirflowAI (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI services, website, or related services.

1. Information We Collect

We collect the following types of information:

a. Personal Data You Provide:

Name, email, and contact details

User inputs, conversations, and prompts submitted to our AI

Utility bills and payment card information (processed securely via Stripe)

b. Automatically Collected Data:

Cookies and tracking technologies to understand website usage

Analytics data such as IP addresses, device type, and usage patterns

c. AI-Specific Data:

Data submitted by users may be used to improve our AI models

AI-generated outputs may be reviewed by our team occasionally to ensure quality

2. How We Use Your Data

We use your information for purposes including:

Providing AI services and fulfilling user requests

Improving our AI models and overall service quality

Billing and payment processing

Customer support

Marketing communications (users may opt out)

3. Third-Party Services

We may share data with trusted third-party providers, including:

AI providers: OpenAI, Grok

Hosting & cloud services: Google Cloud

Communication & messaging: Twilio

CRM / marketing: GoHighLevel

Payment processing: Stripe

These third parties are only authorized to use your data as necessary to provide services to us and are bound by privacy and security obligations.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

Improve user experience

Analyze website usage and performance

Serve targeted marketing (with your consent)

You can manage or disable cookies through your browser settings, though some features of our services may not function properly if cookies are disabled.

5. Data Retention

We retain personal data for as long as your account is active. When you delete your account, your personal data will be securely deleted from our systems, except where retention is required by law.

6. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data

Deletion: Request the deletion of your data, including AI inputs

Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at Support@Suirflow.

7. Security

We implement industry-standard security measures, including encryption and access controls, to protect your data against unauthorized access, loss, or misuse.

8. International Data Transfers

Your personal data may be transferred to countries outside the European Economic Area (EEA), including the United States, which may have different data protection laws. When such transfers occur, we rely on appropriate safeguards, such as Standard Contractual Clauses, to ensure your data remains protected in accordance with applicable law.

9. AI-Specific Practices

User data may be used to train and improve AI models.

Some AI outputs may undergo human review to maintain quality and accuracy.

Automated decision-making may occur in AI processing, but humans oversee critical outcomes to ensure fairness and reliability.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review the Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Support@Suirflow
Address: 17 The Chase, Clonmel, Tipperary, Ireland